Frequently Asked Questions
What products does Mahi Surgical offer?
We supply a wide range of high-quality surgical, dental, and beauty instruments, designed for professional use and long-lasting performance.
Are your instruments made from stainless steel?
Yes, all our instruments are made from premium-grade stainless steel, ensuring durability, corrosion resistance, and precision handling.
Do you deliver across South Africa?
Absolutely. We offer nationwide delivery with secure, trackable shipping options for all regions in South Africa.
How long does delivery take?
Delivery typically takes 3 to 7 business days, depending on your location and stock availability. We’ll notify you once your order is dispatched.
Can I place a bulk or wholesale order?
Yes, we welcome bulk and wholesale orders for hospitals, clinics, salons, and distributors. Contact our team for customized pricing and availability.
Do your products come with a warranty?
Yes, our instruments come with a warranty against manufacturing defects. We’re committed to ensuring every product meets professional standards.
How can I care for and maintain my instruments?
We recommend proper cleaning, sterilization, and storage after each use. Following our care guide helps extend the lifespan of your instruments.
Can I return or exchange a product?
Yes. If your item is damaged or incorrect, you can request a return or exchange within 7 days of receiving your order. Terms apply.
How can I contact Mahi Surgical for support?
You can reach us via email or WhatsApp during business hours. Our team is happy to help with product inquiries, quotes, or after-sales support.
Do you offer international shipping?
Currently, we focus on serving customers within South Africa, but we may expand internationally in the future.